At pisobet, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a registered pisobet player in the Philippines.
Effective Date: 1 January 2026 | Last Updated: 1 January 2026A plain-English summary of the most important points in this Privacy Policy. The full legal text follows below.
pisobet collects personal data that is strictly necessary to operate your account, process transactions in Philippine Peso, verify your identity in line with PAGCOR requirements, and provide customer support. We do not collect data for the sake of it — every data point we hold has a clear, documented purpose.
All data transmitted between your device and pisobet is protected by SSL/TLS encryption. Sensitive data such as payment details and identity documents are stored using industry-standard security controls. pisobet does not store full card numbers or GCash PINs on our servers.
pisobet does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is shared only with service providers who help us operate the platform — such as payment processors and KYC verification partners — and only under strict data processing agreements.
As a pisobet player, you have the right to access, correct, and request deletion of your personal data, subject to our legal obligations under Philippine law. You can also withdraw consent for marketing communications at any time by contacting our support team or updating your account preferences.
This Privacy Policy is written in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. pisobet is committed to upholding the data privacy rights of all Filipino players.
pisobet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. When data is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.
pisobet ("we," "us," "our") is committed to protecting the privacy and personal data of all players who register and use the pisobet platform at pisobet.net (the "Platform"). This Privacy Policy describes how pisobet collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform.
This Privacy Policy applies to all registered players, visitors to the Platform, and any individual whose personal data is processed by pisobet in connection with the provision of our services. By registering a pisobet account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, pisobet is the personal information controller responsible for your personal data collected through the Platform. As the personal information controller, pisobet determines the purposes and means by which your personal data is processed.
pisobet has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable Philippine data privacy laws. If you have any questions or concerns regarding the processing of your personal data, you may contact our DPO directly using the contact details provided in Section 17 of this Policy.
pisobet collects the following categories of personal data in connection with the operation of the Platform and the provision of our services to players in the Philippines:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, BDO/BPI/Metrobank account details, transaction history | Processing deposits and withdrawals in Philippine Peso (₱) |
| Gaming Data | Bet history, game sessions, win/loss records, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session logs | Security monitoring, fraud prevention, platform optimization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
pisobet does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data, political opinions, religious beliefs, or health information unless specifically required by applicable law.
pisobet collects your personal data through the following means:
pisobet uses your personal data for the following purposes, each of which is supported by a lawful basis as described in Section 6:
Under the Data Privacy Act of 2012, pisobet processes your personal data on the following legal bases:
pisobet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
pisobet uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and support security functions. The following types of cookies may be used on the pisobet Platform:
You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the pisobet Platform. By continuing to use the Platform, you consent to our use of cookies as described in this section.
pisobet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pisobet will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act and its Implementing Rules and Regulations.
pisobet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| Financial transaction records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming activity logs | Duration of account + 3 years after closure | Dispute resolution, regulatory compliance |
| Customer support communications | 3 years from last interaction | Legitimate interests, dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Data Privacy Act compliance |
| Technical and security logs | 12 months from collection | Security monitoring, fraud prevention |
Upon expiry of the applicable retention period, pisobet will securely delete or anonymize your personal data in accordance with our internal data retention and disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pisobet. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 17.
You have the right to request a copy of the personal data pisobet holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data pisobet holds about you. You may also update certain account details directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider.
If you believe pisobet has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The pisobet Platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. pisobet does not knowingly collect personal data from individuals under the age of 21.
If pisobet becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and report the matter to PAGCOR as required by our licensing obligations. If you believe that a minor has registered a pisobet account, please contact our support team immediately.
With your consent, pisobet may send you promotional communications about new games, special offers, bonuses, and Platform updates via email or SMS. You may provide or withdraw your consent for marketing communications at any time by updating your account notification preferences or by contacting our support team.
Withdrawal of consent for marketing communications will not affect your ability to use the pisobet Platform or receive transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts. These transactional communications are necessary for the operation of your account and cannot be opted out of while your account remains active.
The pisobet Platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate independently of pisobet and are governed by their own privacy policies. pisobet is not responsible for the privacy practices or content of any third-party website.
We encourage you to review the privacy policies of any third-party services you access in connection with your use of pisobet, particularly those of your chosen payment provider (e.g., GCash, PayMaya, BDO, BPI, or Metrobank), before providing them with your personal data.
pisobet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The effective date of the current version of this Privacy Policy is stated at the top of this page.
Where changes to this Privacy Policy are material, pisobet will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the pisobet Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts and regulatory bodies of the Philippines. Players who believe their data privacy rights have been violated may file a complaint with the National Privacy Commission at privacy.gov.ph.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by pisobet, please contact our Data Protection Officer or support team using the details below. We are committed to addressing all privacy-related inquiries promptly and transparently.
For more information about your rights under the Data Privacy Act of 2012, or to file a complaint, you may contact the National Privacy Commission of the Philippines. For information about responsible gaming support, please visit our Responsible Gaming page.
Now that you know how pisobet protects your personal data, you can play with full confidence. Join thousands of Filipino players enjoying slots, bingo, live casino, and more — all secured by industry-standard data protection. 21+ only. Please play responsibly.